Business English
COURSE DESCRIPTION
This course equips students with the business communication skills in English in four critical domains of business communication: socializing or networking, negotiation, meetings and presentations
LIST OF TOPICS
1.Welcoming visitors
2.Making business calls
3.Participating in a business meeting
4.Hosting a business meeting
5.Selecting, Comparing and Negotiating
6.Handling complaints and resolving issues
7.Promoting a business event
8.Mid-Test Semester (Speaking Test)
9.Fundamentals of Business presentation
10.Preparing and outlining a business presentation
11.Conducting a business presentation
12.Fundamentals of a business plan
13.Outlining a mini business plan.
14.Writing a mini business plan
15.Final Test: Presenting a mini business plan
16. Final Test: Presenting a mini business plan
LEARNING STRATEGIES
1. Synchronous learning: (online face-to-face sessions)
a) Pre-entry questions and discussion
b) Presentation of main materials (model materials or model dialog, comprehension questions, communication strategies)
c) Discussion
d) Practice
e) Reflective learning journal
2. Asynchronous learning:
a) Pre-learning session
(video watching, answering questions)
b) Learning session
(read and watch, answer questions, guided practice)
c) Post-learning session
Independent practice
Note: The class can agree on 2 sessions before mid-test and 2 sessions after mid-test for asynchronous learning. (Or the facilitator can decide which 2 sessions before and after mid-test to present asynchronously)
GRADING
1. Mid-Term Test: 35% (Speaking Test)
2. Final-Term Test: 35% (Group Presentations)
3. Assignment (KAT): 30%
• Daily participation (10%)
• Daily Assignments (20%)
This course equips students with the business communication skills in English in four critical domains of business communication: socializing or networking, negotiation, meetings and presentations
LIST OF TOPICS
1.Welcoming visitors
2.Making business calls
3.Participating in a business meeting
4.Hosting a business meeting
5.Selecting, Comparing and Negotiating
6.Handling complaints and resolving issues
7.Promoting a business event
8.Mid-Test Semester (Speaking Test)
9.Fundamentals of Business presentation
10.Preparing and outlining a business presentation
11.Conducting a business presentation
12.Fundamentals of a business plan
13.Outlining a mini business plan.
14.Writing a mini business plan
15.Final Test: Presenting a mini business plan
16. Final Test: Presenting a mini business plan
LEARNING STRATEGIES
1. Synchronous learning: (online face-to-face sessions)
a) Pre-entry questions and discussion
b) Presentation of main materials (model materials or model dialog, comprehension questions, communication strategies)
c) Discussion
d) Practice
e) Reflective learning journal
2. Asynchronous learning:
a) Pre-learning session
(video watching, answering questions)
b) Learning session
(read and watch, answer questions, guided practice)
c) Post-learning session
Independent practice
Note: The class can agree on 2 sessions before mid-test and 2 sessions after mid-test for asynchronous learning. (Or the facilitator can decide which 2 sessions before and after mid-test to present asynchronously)
GRADING
1. Mid-Term Test: 35% (Speaking Test)
2. Final-Term Test: 35% (Group Presentations)
3. Assignment (KAT): 30%
• Daily participation (10%)
• Daily Assignments (20%)
Topic 1. Welcoming Visitors
Learning Objectives:
At the end of the lesson, you will be able to use the most appropriate language expressions and communication strategies to welcome visitors to your office.
Learning Activities
At the end of the lesson, you will be able to use the most appropriate language expressions and communication strategies to welcome visitors to your office.
Learning Activities
- Watch and learn the expressions from the youtube video
- Read the model dialog and discuss the language expressions and strategies
- Practice the dialog
- Apply the communication strategies
- Conduct a role play
- Write reflection of today's learning activities
Learning Activity 1: Video Watching and answering questions
Watch the video and do the following tasks: Write down at least 3 the differences between formal and informal way of welcoming visitors, for example. 1. Differences in greeting visitors 2. Differences in making visitors feel comfortable 3. Differences in the topics to keep the conversation going 4. Differences in offering drink 5. Differences in sharing the activities to do during the visit. |
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Learning Activity 2: Model Dialogs and Class practice
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Discuss the communication strategies applied in the dialog? Any other strategies you can apply in similar dialogs?
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Learning Activity 3: Group/pair practice
Now apply the communication strategies in the next activity.
Now apply the communication strategies in the next activity.
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Apply the dialog in a role play
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Learning Activity 4: Reflective journal
- What did you do well in the dialog practice?
- What do you think still needs to be improved? Why? How?
Topic 2: Making a business call
Learning Objectives::
At the end of the lesson, students should be able to:
1. Start a business call
2. Leave a message
3. End a business call
Learning Activities:
At the end of the lesson, students should be able to:
1. Start a business call
2. Leave a message
3. End a business call
Learning Activities:
- Watch the youtube video and discuss the content in class
- Comprehend the dialog by answering questions
- Practice the dialog by performing it with a partner
- Review the dialog by answering questions
Learning Activity 1: Watch video and analyze the script
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Learning Activity 2. Dialog comprehension
1. Read the dialog 2. Check your comprehension of the dialog by answering the questions 3. Discuss the communication strategies used in the dialog |
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Learning Activity 3. Perform the dialog
- Perform the dialog with a partner
- Don't forget to apply the communication strategies discussed previously
Learning Activity 4. Reflective journal
Reflect on your own performance. How do you rate your dialog performance?
What do you like most from your performance?
What do you think you still need to improve? How?
Reflect on your own performance. How do you rate your dialog performance?
What do you like most from your performance?
What do you think you still need to improve? How?
Topic 3. Participating in a business meeting
Learning Activity 1. Video watching and discussion
Leaning Activity 2. Meeting Tips
Read the following article (click the link) and discuss the tips in class. 1. Do you agree or disagree? 2. Do you have other practical tips to add? Link to the article: https://infinitegrowth.com.au/7-ways-to-communicate-effectively-in-meetings/ |
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Learning Activity 3. Participating in a meeting
1. Think about a simple project your class can do togehter
2. Discuss it in a 'class meeting" -- practice the expressions and tips discussed previously
Learning Activity 4. Reflective journal
What do you think about today's lesson? Are there things you can apply in the immediate future?
1. Think about a simple project your class can do togehter
2. Discuss it in a 'class meeting" -- practice the expressions and tips discussed previously
Learning Activity 4. Reflective journal
What do you think about today's lesson? Are there things you can apply in the immediate future?
Topic 4. Chairing a meeting
Learning Objective:
By the end of the session students should be able to use language expressions related to chairing a meeting. Learning Activities 1. Watch a video and do the assignment related to the video 2. Discuss the expressions used in chairing a meeting 3. Practice the expressions of chairing a meeting in a group meeting 4. Reflect on what they have learned |
Learning Activity 1. Video watching and worksheet completion
1. Watch the video 2. Download and complete the following worksheet. 3. Discuss the answers in class discussion
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Learning Activity 2. Chairing a Meeting
Go over the materials in the ppt file below and discuss the expressions used in chairing a meeting
Go over the materials in the ppt file below and discuss the expressions used in chairing a meeting
chairing_a_meeting.pptx | |
File Size: | 359 kb |
File Type: | pptx |
Learning Activity 3. Practice chairing and participating in a meeting
1. Work in groups of 5 to 8.
2. Choose a small project to discuss in a meeting of 20 to 30 minutes.
3. Conduct the meeting -- choose the host
4. Record the meeting
5. Report the result of the meeting to the class when the class reconvenes.
1. Work in groups of 5 to 8.
2. Choose a small project to discuss in a meeting of 20 to 30 minutes.
3. Conduct the meeting -- choose the host
4. Record the meeting
5. Report the result of the meeting to the class when the class reconvenes.
Learning Activity 4. Learning Reflection
- What did you remember most from today's lesson?
- Is there anything you can apply soon? What is it? How will you apply it?
Topic 5. English for Negotiation
Learning Objective:
By the end of the session, students should be able to conduct a simple negotiation in English using the language expressions discussed and practiced in class (negotiating price, quantity, discount).
Learning Activities
1. Watch a video and do the assignment related to the video
2. Discuss the expressions used in a negotiation
3. Practice the expressions of a negotiation (do the written assignment/worksheet)
4. Practice the expressions in a dialog
5. Reflect on your learning
By the end of the session, students should be able to conduct a simple negotiation in English using the language expressions discussed and practiced in class (negotiating price, quantity, discount).
Learning Activities
1. Watch a video and do the assignment related to the video
2. Discuss the expressions used in a negotiation
3. Practice the expressions of a negotiation (do the written assignment/worksheet)
4. Practice the expressions in a dialog
5. Reflect on your learning
Learning Activity 1. Video Watching
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Assignment for Video Watching:
Directions: Watch and listen to the dialog and choose the best answer for each number.
The Dialog
Buyer: Ok. Let’s 1. (get back to, get down to, get up to) business, shall we? As you know we are planning on opening a dozen of shops here on the East Coast and we are talking to potential 2. (buyers, customers, suppliers).
Supplier: Well, we’ve been supplying you for your UK stores for quite a while now. So, I’m sure we can 3. (come with, come for, come to) an agreement. What sort of items will you be 4. (renting, needing, sending)?
Buyer: Accessories mostly: Scarfs and belts.
Supplier: And what 5. (qualifications, quantities, qualities) did you have in mind?
Buyer: Initially, we would need 500 of each. What’s the best 6. (prize, price, praise) you can offer us?
Supplier: It would depend on the exact models but as a 7. (ball part, bold park, ballpark) figure, I’ll say $10 for the belt and $20 for the scarf.
Buyer: That’s a bit high for us. Could you offer a discount for a 8. (smaller, larger, bigger) order?
Supplier: I should think so. I’ll check with my boss and 9. (get down, get back, get up) to you.
Buyer: Ok. Perhaps we can look at the 10. (destination, delivery, deliberation) time in terms of payment.
(some time later)
Buyer: I think, we’ve covered everything. How soon could you send us your 11. (proposition, proposal, program)?
Supplier: It shouldn’t take 12. (far, large, long). I’ll email it to you in a couple of days.
Buyer: Perfect.
Supplier: And, if you’re free tonight, I’ll be 13. (delighted, depressed, disappointed) to show you some of the sights of New York.
Buyer: That sounds like a 14. (great, grace, grand) idea.
Directions: Watch and listen to the dialog and choose the best answer for each number.
The Dialog
Buyer: Ok. Let’s 1. (get back to, get down to, get up to) business, shall we? As you know we are planning on opening a dozen of shops here on the East Coast and we are talking to potential 2. (buyers, customers, suppliers).
Supplier: Well, we’ve been supplying you for your UK stores for quite a while now. So, I’m sure we can 3. (come with, come for, come to) an agreement. What sort of items will you be 4. (renting, needing, sending)?
Buyer: Accessories mostly: Scarfs and belts.
Supplier: And what 5. (qualifications, quantities, qualities) did you have in mind?
Buyer: Initially, we would need 500 of each. What’s the best 6. (prize, price, praise) you can offer us?
Supplier: It would depend on the exact models but as a 7. (ball part, bold park, ballpark) figure, I’ll say $10 for the belt and $20 for the scarf.
Buyer: That’s a bit high for us. Could you offer a discount for a 8. (smaller, larger, bigger) order?
Supplier: I should think so. I’ll check with my boss and 9. (get down, get back, get up) to you.
Buyer: Ok. Perhaps we can look at the 10. (destination, delivery, deliberation) time in terms of payment.
(some time later)
Buyer: I think, we’ve covered everything. How soon could you send us your 11. (proposition, proposal, program)?
Supplier: It shouldn’t take 12. (far, large, long). I’ll email it to you in a couple of days.
Buyer: Perfect.
Supplier: And, if you’re free tonight, I’ll be 13. (delighted, depressed, disappointed) to show you some of the sights of New York.
Buyer: That sounds like a 14. (great, grace, grand) idea.
Learning Activity 2. Study and discuss the language expressions
Use the ppt to study and discuss the language expressions used in a negotiation. Learning Activity 3. Do the written activity to check your comprehension and understanding of the expressions (see the file on the right side)
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Learning materials for comprehension and discussion:
Learning activities for dialog practice:
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Learning Activity 4. Perform a Dialog
Perform a dialog with a partner using language for negotiation
Perform a dialog with a partner using language for negotiation
Learning Activity 5. Reflect on your performance
1. Did you do well in today's learning activities? Which activity did you do well?
2. What can you do to improve your performance in a negotiation?
1. Did you do well in today's learning activities? Which activity did you do well?
2. What can you do to improve your performance in a negotiation?
Topic 6. Handling complaints
Learning Activity 1. Video watching and Comprehension activity
- Click the link: https://www.linguahouse.com/esl-lesson-plans/business-english/complaining-and-apologizing/audioplayer/complaining-and-apologizing-ex2
- Listen to the dialogs
- Complete the missing information in the table (see the worksheet)
Download the worksheet related to the video watching below:
session_6_handling_complaints_learning_activity_1_completing_information.pdf | |
File Size: | 407 kb |
File Type: |
Learning Activity 2. Study Session -- Discussion and practice
Study and discuss the following materials and practice the language expressions used
Study and discuss the following materials and practice the language expressions used
making_and_handling_complaints_ppt_for_discussion.pdf | |
File Size: | 454 kb |
File Type: |
Learning Activity 3. Role Play
Directions: Work with a partner. Role-play two of the situations below, taking turns to be the customer. Complain,
apologize, explain and promise action where necessary, using the language from this lesson.
Directions: Work with a partner. Role-play two of the situations below, taking turns to be the customer. Complain,
apologize, explain and promise action where necessary, using the language from this lesson.
- You ordered 100 laptops from your supplier, but only 90 were delivered. This problem has happened
- several times before. Call your supplier to complain.
- You receive an invoice for cleaning services. The cost of the service was $300, but the amount on the
- invoice is $3000. Call the company.
- You booked a flight with your regular airline. Your flight was delayed by 5 hours and you missed an
- important business meeting. Call the airline company to complain.
- You ordered a crate of wine. When the delivery arrives, you notice that some of the bottles are broken.
- Call the supplier to complain.
- You are in an office supplies store looking for some furniture for your new office. You have some
- questions about a few items of furniture, but you cannot find anyone to help you. You see the store
- manager. Talk to him about the problem.
Learning Activity 4. Reflecting on your learning
1. What did you like from today's lesson? Why?
2. Did you learning anything new today? What is it?
3. Will you be able to apply what you learn today in your own context? Explain briefly.
1. What did you like from today's lesson? Why?
2. Did you learning anything new today? What is it?
3. Will you be able to apply what you learn today in your own context? Explain briefly.
Topic 7. Persuading someone to do something
Learning Objective:
At the end of the session, students should be able to perform a dialog on persuading someone to do something.
Learning Activities
1. Watch a video on five persuasive language expressions
2. Giving arguments
3. Model dialog and discussion
4. Role play: using the arguments in a dialog
5. Reflecting on your learning
At the end of the session, students should be able to perform a dialog on persuading someone to do something.
Learning Activities
1. Watch a video on five persuasive language expressions
2. Giving arguments
3. Model dialog and discussion
4. Role play: using the arguments in a dialog
5. Reflecting on your learning
Learning Activity 1. Video Watching
1. Watch the video (Link: https://www.youtube.com/watch?v=odcbD6UCU2A) and write the five language expressions for persuading people 2. Write a sentence using each of the expression Learning Activity 2. Giving Arguments
Look at the situations below. What arguments can you give to persuade your friends? Share your arguments with your classmates. Situation A. Your friend isn’t sure he/she should accept a new job. Argument 1: Argument 2: Argument 3: Situation B. Your friend isn’t sure he/she should buy a pretty expensive apartment in the city center. Argument 1: Argument 2: Argument 3: Situation C. Your friend isn’t sure he/she should take up a language course at weekends. Argument 1: Argument 2: Argument 3: |
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Learning Activity 3: Model Dialog and Discussion
language_for_persuasion.pdf | |
File Size: | 1017 kb |
File Type: |
Learning Activity 4. Role play
Choose one of the situations in the file below. With a partner, perform a role play based on the selected situation.
Choose one of the situations in the file below. With a partner, perform a role play based on the selected situation.
situations_for_role_plays_language_for_persuasions.pdf | |
File Size: | 435 kb |
File Type: |
Learning Activity 5. Reflecting on your learning
1. What valuable lessons did you learn today? Explain briefly.
2. How would you apply today's valuable lesson in your own context?
1. What valuable lessons did you learn today? Explain briefly.
2. How would you apply today's valuable lesson in your own context?
Topic 8. MID-TEST
VIDEO PROJECT (Group project)
- Work in groups (the lecturer can decide how many to be put in one group: 6 to 8 people)?
- Choose 3 or 4 topics that we learned in the first half of the semester.
- Make a video involving all members of the group to perform recorded dialogs.
- Upload the recorded dialog to youtube -- copy and share the link to class to comment for improvement and to your lecturer to grade.
Topic 9. Fundamentals of Business Presentation
Learning Objective:
At the end of the session, students should be able to:
1. explain briefly the five rules of a powerful business presentation.
2. apply the five rules in a one-minute presentation
Learning activities:
At the end of the session, students should be able to:
1. explain briefly the five rules of a powerful business presentation.
2. apply the five rules in a one-minute presentation
Learning activities:
- Watch a video and write three points that you like about the presentation.
- Study Session: Watch a video about the principles of a good presentation -- Discussion and practice
- Assignment: Prepare and Perform a 1 minute presentation about: your favorite product, place or activity to convince other people to also agree with you. (Record it and share it to at least 5 fellow students to give their comments for improvement. In the next session, share interesting comments for improvement you get from your friends) -- share the link to your lecturer too.
Learning activity 1. Watch a video (Video 1) and list down reasons
1. Watch the video 2. What is it about? 3. List down three interesting things about the presentation in the video. 4. Discuss these things with the class |
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Learning Activity 2. Watch video 2 about the rules of a good presentation
1. List down the five rules + give examples 2. Do you agree with these principles? 3. Are there other rules you can add to the list? 4. Discuss this in class
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Learning Activity 3. Record a one-minute presentation (Assignment)
Prepare and Perform a 1 minute presentation about: your favorite product, place or activity to convince other people to also agree with you. (Record it and share it to at least 5 fellow students to give their comments for improvement. In the next session, share interesting comments for improvement you get from your friends and also your own reflection about your presentation -- what you did well, what you still need to improve) -- share the link to your lecturer too.
Prepare and Perform a 1 minute presentation about: your favorite product, place or activity to convince other people to also agree with you. (Record it and share it to at least 5 fellow students to give their comments for improvement. In the next session, share interesting comments for improvement you get from your friends and also your own reflection about your presentation -- what you did well, what you still need to improve) -- share the link to your lecturer too.
Topic 10. Preparing and outlining a short business presentation
Learning Objective:
At the end of the session, students should be able to write an outline of their business presentation. Learning Activities:
Learning Activity 1. Read and outline
Read the following outline and discuss the answers to the following questions 1. What is it about? 2. This speech is divided into three big parts. What are they? What is in each part? 3. If you were the author of this speech, what different arguments would you give? |
Learning Activity 2. Main Ideas and Supporting arguments (details)
Below is ppt file (in pdf) about main idea and supporting details or arguments. Study the content and if you have questions discuss them in class.
Below is ppt file (in pdf) about main idea and supporting details or arguments. Study the content and if you have questions discuss them in class.
ppt_main_idea_and_supporting_details_brief_explanation_supplementary.pdf | |
File Size: | 991 kb |
File Type: |
Learning Activity 3. Writing an outline for a mini presentation (ASSIGNMENT)
Use the sample outline in Activity 1. Choose one of the following topics and make an outline of a 2 to 3 minute presentation.
1. Time management tips
2. Stress management tips
3. Morning (or evening) routines of successful people
4. Simple tips to deal with angry customers
5. One great business idea to try
Use the sample outline in Activity 1. Choose one of the following topics and make an outline of a 2 to 3 minute presentation.
1. Time management tips
2. Stress management tips
3. Morning (or evening) routines of successful people
4. Simple tips to deal with angry customers
5. One great business idea to try
Topic 11. Developing your outline into a speech (Asynchronous Session)
Learning Objective:
At the end of the session, students should be able to write their speech script based on the previously developed outline.
Learning activities
At the end of the session, students should be able to write their speech script based on the previously developed outline.
Learning activities
- Pre-Study Task: Finalize your outline and answer these questions:
a. What is your topic?
b. Who is your target audience?
c. Why do you think your topic is interesting and useful for your target audience? - Study Session: Discuss the rundown of the speech and the useful language for the speech
- Practice: Write the script
- Present the speech: Practice it in a group to get ideas for improvement.
Learning Activity 1. Revisit your outline
Check your outline again, share it with a partner. Get his/her suggestions for improvement. Make necessary adjustment or revision. Learning Activity 2. Study the language expressions and the rubric Read the grading rubric and check out the list of important expressions for a presentation (Study this in a group) Learning Activity 3. Develop your outline into a speech You can then write your script and again discuss it with a group of friends to get their input. Learning Activity 4. Practice your speech Once you are done with your script, practice it and record your speech. Self-evaluate your performance. Record it again for better result. Share the link to your recorded speech to at least 5 fellow students to grade and give comments for improvement and to your lecturer. |
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Session 12 Fundamentals of a Business Plan
Learning Objective:
At the end of the session, students should be able to zero in on an idea for a social enterprise to develop a mini business plan with a group.
Learning Activities:
At the end of the session, students should be able to zero in on an idea for a social enterprise to develop a mini business plan with a group.
Learning Activities:
- Pre-Study: Read an article and write a report
- Study session: Watch videos and generate business ideas
- Post-Study: Decide which business idea to try to make the business plan in a group
Learning Activity 1. Watch video or read an article about a social enterprise
Choose two of the articles below to read and list down 5 interesting ideas from each of the selected articles. Discuss your findings in class.
1. Indonesia’s Crowdfunding Platforms – The Top 10 (https://www.techinasia.com/crowdfunding-future-indonesia-crowdfunding-sites)
2. Five Crowdfunding sites in Indonesia (https://www.techinasia.com/crowdfunding-future-indonesia-crowdfunding-sites)
3. Meet Aruna, the Indonesian Startup Empowering Fishing Communities and Attracting Global Attention (https://coconuts.co/jakarta/news/meet-aruna-the-indonesian-startup-empowering-fishing-communities-and-attracting-global-attention/)
4. Du’Anyam: Weaving Tradition, Empowering East Indonesian Women (https://indonesiadevelopmentforum.com/2020/article/6673-duanyam-weaving-tradition-empowering-east-indonesian-women?1604822208)
Choose two of the articles below to read and list down 5 interesting ideas from each of the selected articles. Discuss your findings in class.
1. Indonesia’s Crowdfunding Platforms – The Top 10 (https://www.techinasia.com/crowdfunding-future-indonesia-crowdfunding-sites)
2. Five Crowdfunding sites in Indonesia (https://www.techinasia.com/crowdfunding-future-indonesia-crowdfunding-sites)
3. Meet Aruna, the Indonesian Startup Empowering Fishing Communities and Attracting Global Attention (https://coconuts.co/jakarta/news/meet-aruna-the-indonesian-startup-empowering-fishing-communities-and-attracting-global-attention/)
4. Du’Anyam: Weaving Tradition, Empowering East Indonesian Women (https://indonesiadevelopmentforum.com/2020/article/6673-duanyam-weaving-tradition-empowering-east-indonesian-women?1604822208)
Learning Activity 2. Watch a video about social enterprise
Choose one of the video clips below and share interesting findings with the class.
Social Entrepreneurship: What is it?
https://www.youtube.com/watch?v=1ecKK3S8DOE
Starting a social enterprise: How?
https://www.youtube.com/watch?v=s9XASPiNc6s
Choose one of the video clips below and share interesting findings with the class.
Social Entrepreneurship: What is it?
https://www.youtube.com/watch?v=1ecKK3S8DOE
Starting a social enterprise: How?
https://www.youtube.com/watch?v=s9XASPiNc6s
Learning Activity 3. Generate ideas for a 'doable' social enterprise that you can start with a group of friends
Work in groups (your teacher will decide the group or perhaps will let you choose your group members -- e.g. a group of 6 to 8
From the articles you read today and the videos you watched, generate a list of ideas for a social enterprise -- choose one and give reasons why you choose the idea and share your idea with other groups.
Work in groups (your teacher will decide the group or perhaps will let you choose your group members -- e.g. a group of 6 to 8
From the articles you read today and the videos you watched, generate a list of ideas for a social enterprise -- choose one and give reasons why you choose the idea and share your idea with other groups.
Learning Activity 3. Business plan -- the Fundamentals
Before you start your social enterprise, you need to prepare a business plan. What is a business Plan? What are the key elements in a business plan? Discuss this in class
Before you start your social enterprise, you need to prepare a business plan. What is a business Plan? What are the key elements in a business plan? Discuss this in class
fundamentals_of_business_plan.pdf | |
File Size: | 198 kb |
File Type: |
Session 13. Mini business plan for a social enterprise
fundraising_plan_for_a_social_project.pptx | |
File Size: | 3950 kb |
File Type: | pptx |
mini_business_plan_for_a_social_project.docx | |
File Size: | 17 kb |
File Type: | docx |
Session 14. Guidelines for presenting your Business Plan
business_plan_presentation_guidelines.pptx | |
File Size: | 1343 kb |
File Type: | pptx |